Privacy Policy

Robell Control Systems Ltd (“Robell”, “we”, “us”) is the data controller for personal data collected through this website. Our registered office is 56 Cato Street, Birmingham, B7 4TS. Company registration number: 02649584.

For any privacy question, contact our data protection contact at sales@robell.co.uk or call 0121 333 4306.

• Contact details you submit through our enquiry, careers or contact forms — name, email address, telephone number and company.
• Recruitment information — CVs, supporting documents, employment history and any information you choose to include in an application.
• Project correspondence with clients, contractors, consultants and suppliers.
• Technical data — IP address, browser type, device type and pages visited, collected via cookies where you have consented.

• To respond to enquiries and provide quotations — lawful basis: legitimate interests and steps prior to entering a contract.
• To deliver, install, commission and maintain building management systems — lawful basis: performance of a contract.
• To assess job applications — lawful basis: steps prior to entering an employment contract and legitimate interests.
• To meet legal, health and safety, insurance and accounting obligations — lawful basis: legal obligation.
• To improve this website where you have accepted analytics cookies — lawful basis: consent.

We do not sell personal data. We share it only where necessary with IT, hosting and email providers, professional advisers, and clients or contractors where required to deliver a project. All processors are bound by written agreements.

Processors used by this website: GODADDY

Where personal data is transferred outside the UK, we rely on adequacy regulations or the International Data Transfer Agreement / UK Addendum to provide appropriate safeguards.

• Enquiries: 12 months from last contact.
• Unsuccessful job applications: 12 months, unless you ask us to remove them sooner.
• Project and contract records: retained for the statutory limitation period applicable to the works.

Under UK GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. To exercise any right, contact us using the details above. You may also complain to the Information Commissioner’s Office at ico.org.uk.

Details of the cookies used on this website, and how to change your preferences, are set out in our Cookie Policy. Our Terms & Conditions govern your use of the site.

We review this policy regularly. Any changes will be published on this page with an updated revision date.